IRS Lien Payoff Information Delayed
Tuesday, January 15, 2019
According to the ALTA, the continued government shutdown is disrupting closings and causing problems for title companies trying to obtain lien payoff information from the Internal Revenue Service (IRS).
While the government has said tax refunds will go out despite a continued shutdown, it’s been reported that only about 12 percent of IRS employees are still on the job. This is causing a backlog of calls to IRS offices as phone lines have been converted to voicemails. In addition, it appears the IRS shutdown plan limits the amount of time that collection staff spends on the phones or responding to correspondence.
In a bulletin released Monday to participants of its Income Verification Express Service, the IRS said it has started working through the backlog of requests for transcript information.
“While the IRS remains closed during the partial government shutdown, on January 7, 2019, it will begin processing requests for transcript information made through Income Verification Express Service (IVES) program,” the bulletin said. “Because it will take time to ramp this service up to normal operating status, it may initially take a few days to process these requests, as employees are brought back to work and begin to process requests backlogged since the funding lapse began on December 22, 2018.
Click here for information on which IRS collection advisory office to contact with questions about notices of federal tax liens or certificates.